Returns

• What is Her Pearl’s return policy?

Returns are accepted on all unworn items within 30 days of purchase. To process your return please visit our online return portal.

 

• How do I start a return?

You can create a return or exchange online by entering your email address and order number using our online returns portal.

To avoid any delays with processing your return, please be sure to download the prepaid return shipping label associated with your return. Consolidating returns or using the incorrect shipping label may cause a delay with your refund.

 

• Exchange

No exchange allowed. For exchange please just kindly return the order to us and start a new order.